Restored Vintage Accessories
Terms & Conditions
Delivery
UK DELIVERIES
Postage cost is calculated as follows:
50% up to orders of £9.99
30% for orders of £10.00 up to £24.99
20% for orders of £25.00 up to £74.99
15% for orders of £75.00 up to £149.99
10% for orders of £150 and up.
WORLDWIDE DELIVERIES
Please contact us via email for postage costs outside of the EU
All delivery costs are inclusive of VAT
For any queries please either email info@restoredvintage.com or call (+44) 07725 413434
Returns
We will accept any unwanted items within 7 days after the date of receiving the goods, providing that the goods have not been used and are in a saleable condition.
Postage costs for returns from the UK will be refunded upon proof of a valid postage receipt.
- To return any unwanted items, please email returns@restoredvintage.com or alternatively you can call us on (+44) 07725 413434
- Once we have received the item(s) we will refund the full amount to your Pay pal account inclusive of the additional return postal cost, however, we will not be liable to make a refund if the items are returned to us broken or damaged.
Overseas returns:
-Please email us at returns@restoredvintage.com or call us on (+44) 07725 413434 to return unwanted items. Please reference the item you purchased, your name, address, and Pay pal details so that we can process your refund.
- Once we have received the item(s) we will refund the full amount to your Pay pal account, however, we will not be liable to make a refund if the items are returned to us broken or damaged. Please note Delivery Charges for overseas customers will not be refunded.
Payment methods
We only accept payment through the secure Pay pal payment system. When you select the ‘buy now’ option in our online shop, you will be directed to the pay pal login page, there you will be given the product description and total amount for the goods you wish to purchase, plus the additional postage cost. You will then be asked to fill out details such as your address and contact number, so as to enable us to send out the goods to you. On receipt of receiving your payment we will send you an acknowledgement email and once the funds appear in our Pay pal account, we will ship the goods to you. All our prices will be quoted in British pounds.
Payment transaction security
We only accept payment via pay pal. We do not have access to any of our customers card details.
We do not supply customers address details to any third party. Details are only used for the purpose of dispatching goods.
Gift Wrapping
We package all our products in beautifully packaged gift boxes, with tissue paper.
Bespoke gifts
Restored Vintage offers a bespoke design service, and will design unique individual pieces to your requirements. If you would like more information, please contact our designer on (+44) 07725 413434 or email lorna@restoredvintage.com
Linking to this Website
If you wish to link to our website you may contact us in writing first, to obtain our permission. Please contact us on info@restoredvintage.com
Complaints
If you have any complaints or queries, please contact us at complaints@restoredvintage.com and we will endeavour to deal with the issue in the best possible way.
Ethical Sourcing
All of our materials are purchased in the UK.We try to use only Vegetable tanned leather as it is more environmentally friendly. We design and handmake all our leather goods in England. We try to be as ethical as possible.
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